{"id":1017,"date":"2022-05-25T15:20:14","date_gmt":"2022-05-25T08:20:14","guid":{"rendered":"https:\/\/ntc33.net\/tcnh\/?p=1017"},"modified":"2024-01-30T11:26:44","modified_gmt":"2024-01-30T04:26:44","slug":"customer-experience-management-trainee-goyolo-com","status":"publish","type":"post","link":"https:\/\/ntc33.net\/tcnh\/customer-experience-management-trainee-goyolo-com\/","title":{"rendered":"Customer Experience Management Trainee \u2013 Goyolo.com"},"content":{"rendered":"\n

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\u0110\u01b0\u1ee3c th\u00e0nh l\u1eadp t\u1eeb n\u0103m 2013, VeXeRe \u0111\u00e3 x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c t\u00ean tu\u1ed5i h\u00e0ng \u0111\u1ea7u v\u1edbi b\u1ec1 d\u00e0y ho\u1ea1t \u0111\u1ed9ng trong l\u0129nh v\u1ef1c th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed, c\u00f4ng ngh\u1ec7 v\u00e0 du l\u1ecbch. VeXeRe t\u1ef1 h\u00e0o l\u00e0 \u0111\u01a1n v\u1ecb \u0111i \u0111\u1ea7u trong s\u1ef1 nghi\u1ec7p c\u00e1ch m\u1ea1ng ng\u00e0nh xe kh\u00e1ch v\u00e0 du l\u1ecbch Vi\u1ec7t Nam bao g\u1ed3m c\u00e1c gi\u1ea3i ph\u00e1p: \u0111\u1eb7t v\u00e9, ph\u01b0\u01a1ng ti\u1ec7n th\u00f4ng minh cho h\u00e0nh kh\u00e1ch, ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00ed hi\u1ec7u qu\u1ea3 cho nh\u00e0 xe (BMS \u2013 Bus Management System) v\u00e0 ph\u1ea7n m\u1ec1m h\u1ed7 tr\u1ee3 b\u00e1n v\u00e9 hi\u1ec7u qu\u1ea3 cho \u0111\u1ea1i l\u00fd (AMS- Agent Management System).
Hi\u1ec7n t\u1ea1i, VeXeRe l\u00e0 h\u1ec7 th\u1ed1ng v\u00e9 xe l\u1edbn nh\u1ea5t Vi\u1ec7t Nam, v\u1edbi h\u01a1n 1.000 h\u00e3ng xe h\u1ee3p t\u00e1c b\u00e1n v\u00e9 v\u1edbi VeXeRe, ph\u1ee7 r\u1ed9ng h\u01a1n 3.000 tuy\u1ebfn \u0111\u01b0\u1eddng trong v\u00e0 ngo\u00e0i n\u01b0\u1edbc gi\u00fap ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 t\u00ecm th\u00f4ng tin chuy\u1ebfn xe, h\u00e3ng xe, v\u00e0 mua v\u00e9 tr\u1ef1c tuy\u1ebfn d\u1ec5 d\u00e0ng. \u0110\u1ed3ng th\u1eddi, VeXeRe c\u00f2n cung c\u1ea5p nh\u1eefng \u0111\u00e1nh gi\u00e1 c\u1ee7a c\u00e1c h\u00e0nh kh\u00e1ch \u0111\u00e3 \u0111i nh\u1eefng h\u00e3ng xe n\u00e0y. H\u00e0nh kh\u00e1ch c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng l\u1ef1a ch\u1ecdn tr\u01b0\u1edbc ch\u1ed7 ng\u1ed3i y\u00eau th\u00edch, thanh to\u00e1n v\u00e9 tr\u1ef1c tuy\u1ebfn, ti\u1ec1n m\u1eb7t t\u1ea1i c\u00e1c c\u1eeda h\u00e0ng ti\u1ec7n l\u1ee3i tr\u00ean c\u1ea3 n\u01b0\u1edbc.
Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd h\u00e3ng xe VeXeRe (BMS ) \u0111ang \u0111\u01b0\u1ee3c h\u01a1n 700 h\u00e3ng xe c\u1ea3 n\u01b0\u1edbc tin d\u00f9ng. Ph\u1ea7n m\u1ec1m h\u1ed7 tr\u1ee3 c\u00e1c nh\u00e0 xe thay \u0111\u1ed5i h\u00ecnh th\u1ee9c qu\u1ea3n l\u00fd th\u1ee7 c\u00f4ng \u0111\u1ec3 qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 v\u00e0 t\u1ed1i \u01b0u h\u00f3a doanh thu, gi\u1ea3m thi\u1ec3u chi ph\u00ed, v\u00e0 t\u0103ng doanh thu t\u1eeb m\u1ea1ng l\u01b0\u1edbi \u0111\u1ea1i l\u00fd r\u1ed9ng l\u1edbn nh\u1ea5t c\u1ea3 n\u01b0\u1edbc. \u0110\u00e2y l\u00e0 cu\u1ed9c c\u00e1ch m\u1ea1ng tr\u1ecdng vi\u1ec7c c\u00f4ng ngh\u1ec7 h\u00f3a ng\u00e0nh xe kh\u00e1ch.
Ph\u1ea7n m\u1ec1m h\u1ed7 tr\u1ee3 \u0111\u1ea1i l\u00fd b\u00e1n v\u00e9 AMS v\u1edbi h\u01a1n 5000 \u0111\u1ea1i l\u00fd s\u1eed d\u1ee5ng, t\u0103ng doanh thu b\u00e1n v\u00e9 c\u1ee7a \u0111\u1ea1i l\u00fd v\u00e0 gi\u00fap \u0111\u1ea1i l\u00fd h\u1ed7 tr\u1ee3 ch\u0103m s\u00f3c kh\u00e1ch t\u1ed1t h\u01a1n.<\/p>\n\n\n\n

V\u1edbi t\u1ea7m nh\u00ecn tr\u1edf th\u00e0nh \u201cchuy\u00ean gia v\u1ec1 c\u00e1c ph\u01b0\u01a1ng ti\u1ec7n \u0111i l\u1ea1i\u201d, s\u1eafp t\u1edbi VeXeRe s\u1ebd m\u1edf r\u1ed9ng m\u00f4 h\u00ecnh kinh doanh v\u1edbi m\u1ed9t s\u1ea3n ph\u1ea9m m\u1edbi m\u1ea3ng du l\u1ecbch, h\u01b0\u1edbng \u0111\u1ebfn to\u00e0n khu v\u1ef1c \u0110\u00f4ng Nam \u00c1. Gia nh\u1eadp Team CXM & Research \u2013 Tr\u1ea3i nghi\u1ec7m Kh\u00e1ch h\u00e0ng, v\u1edbi tinh th\u1ea7n customer first, b\u1ea1n s\u1ebd c\u00f3 c\u01a1 h\u1ed9i tham gia v\u00e0o qu\u00e1 tr\u00ecnh t\u00ecm hi\u1ec3u insight ng\u01b0\u1eddi d\u00f9ng, l\u00ean chi\u1ebfn l\u01b0\u1ee3c cho c\u00e1c b\u01b0\u1edbc \u0111i s\u1eafp t\u1edbi kh\u00f4ng ch\u1ec9 l\u00e0 giai \u0111o\u1ea1n \u0111\u1ea7u m\u00e0 xuy\u00ean su\u1ed1t qu\u00e1 tr\u00ecnh v\u1eadn h\u00e0nh c\u1ee7a s\u1ea3n ph\u1ea9m m\u1edbi t\u1ea1i VeXeRe.<\/p>\n\n\n\n

*CXM: Customer Experience Management<\/em><\/p>\n\n\n\n

Nh\u1eefng \u0111i\u1ec3m th\u00fa v\u1ecb \u1edf c\u01a1 h\u1ed9i n\u00e0y<\/a>?<\/strong><\/h3>\n\n\n\n