Position: Air Freight Supervisor<\/p>\n\n\n\n
Job description
Lead operation staffs of air export, import field (2-3 members)<\/p>\n\n\n\n
\u2013 Supervise daily operations to make sure both company\u2019s E-FMS compliance and customers\u2019 SOP keep on track.
\u2013 Provide solution for any operational issue(s)
\u2013 Effect necessary communication and motivation to staffs.
\u2013 To be responsible for getting best rates from airlines, trucking companies or any other partners. Quote for oversea, local customers\u2019 & sales department\u2019s airfreight requests.<\/p>\n\n\n\n
\u2013 Arrange space for all air export shipments. Make weekly\/monthly report.<\/p>\n\n\n\n
\u2013 Make sure staff\u2019s operation close job\u2019s hard copies and on systems monthly before deadline.<\/p>\n\n\n\n
\u2013 Manage, guide, monitor and inspire your team to be effective and consistent with the office and company’s direction and goals.<\/p>\n\n\n\n
\u2013 Responsible for accomplishing the department’s goals and individual goals.<\/p>\n\n\n\n
\u2013 Supporting, consulting, and coaching with colleagues about the profession<\/p>\n\n\n\n
\u2013 Dealing with airlines lines, agents, and related parties to have solutions properly settled.<\/p>\n\n\n\n
\u2013 Participate in internal quality assessment, detect, and propose remedial measures, prevent existing or potential nonconformities of services and work processes.<\/p>\n\n\n\n
\u2013 Responsible for the management of customer relations and ensure that your staffs manage any complaints appropriately<\/p>\n\n\n\n
\u2013 Ensuring the efficiency and effectiveness of air exports.<\/p>\n\n\n\n
\u2013 Always thinking about improving business methods, participating in company’s activities,<\/p>\n\n\n\n
\u2013 Understand the market situation, promptly report all market trends and changes of competitors to Product Manager.<\/p>\n\n\n\n
\u2013 Some other tasks when needed and assigned by Manager<\/p>\n\n\n\n
Job requirements
\u2013 Bachelor’s degree<\/p>\n\n\n\n
\u2013 Good English<\/p>\n\n\n\n
\u2013 At least 5 years relevant working experience in Air Freight in the field of logistics\/freight forwarding.<\/p>\n\n\n\n
\u2013 Having extensive knowledge of the domestic and international freight forwarding profession, knowledge of foreign trade import and export.<\/p>\n\n\n\n
\u2013 Good communication skills to be able to create wide relationships with customers and related partners.<\/p>\n\n\n\n
\u2013 Good listening skills, good negotiation skills.<\/p>\n\n\n\n
Other information
College degree
Age: No age limit
Form: Official employee
Salary: Competitive
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