KINTETSU WORLD EXPRESS (VIETNAM), INC. RECRUITMENT

Position: Business Marketing Manager- HCM

JOB DESCRIPTION

The Business Marketing Manager is responsible for managing and developing the team to meet its budget. Parallel with that, he/she maintains and develops a strong business partnership at all levels with existing customers, works closely with Products, Overseas offices and related managers to develop sales and servicing strategies that enable the team to achieve the budget. Additionally, he/she analyzes VIP customers’ P/L, proportion and maintains customers’ retentions and satisfactions.

• Set and evaluate the monthly and yearly budget and KPI for the teams under your management.
• Identify areas and improvements and generate solutions for new challenges.
• Oversee cost-effectiveness, productivity, and the provision of customer support procedures that nurture continuous improvement.
• Review and analyze customer insights, then provide development plans that focus on a continuous improvement and innovation.
• Provide support to large accounts where needed.
• Ensure team members are up to date on all current industry related news and regulations.
• Liaison with other managers in the country to develop SOP, KPI, action plan and other procedures.
• Advise all customer escalations that Business Marketing Assistant Manager or Supervisor could not solve.
• Promote company products such as BSA, charter, TPEB, and so on to existing customers and set up strategies to develop potential accounts, to fill up the space company procured.
• Interpret and analyze sales information to maximize sales, profit and feedback recommendations to management and sales team.
• Foster teamwork and maintain highly motivated team members through effective leadership, communication and guidance.
• Obtain and share market information with the related team.
• Work with senior team members to identify and manage company risks that might prevent growth.
• Implement a training for team members to sell all KWE’s products such as Ocean, Air, CBT, Warehouse, VAS Services, both inbound and outbound.
• Participate in MBR and QBR internal company, or with customers if needed.
• Sign documents which are authorized by higher management.
• Make regular reports related to service quality to management.
• Timely submission of sales reports to direct manager or higher levels when required.

JOB REQUIREMENTS

Education and experience:

• Bachelor’s degree in Business Administrator, Logistics, International Business or other related to Business.
• Tertiary qualifications with relevant work experience or knowledge of forwarding, logistics industry processes, and practices with a minimum of 05 years of experience in the same industry.
• At least 02 years of experience in team management.
• Knowledge of KWE’s products and services.
• Experience with all aspects of operation procedures.

Required skills and abilities:

• Proficient in personal computer skills and the business systems relevant to the position to enable the identification of operational problems.
• English skills in communicating by speaking, writing, listening, and reading.
• Management skills.
• Develop and inspire team members.
• Communication, presentation, and negotiation skills.
• Being able to work under high pressure.

 Working condition and benefits:

• Working Place: TTC Building, No. 19, Duy Tan Street, Cau Giay Dist, Hanoi City
• Working time: 8:00 – 17:35 Monday – Friday (Close Saturday & Sunday)
• Annual Leave: 12 days/year (after probation time)
• Net salary: Negotiable (13 months a year plus Tet bonus & Annual performance bonus)
• Annual Salary Increase: once per year
• Performance Assessment: twice per year (fixed in April and October)
• Insurance: 24 hours’ Accident Insurance, Social Insurance, Health Care Insurance
• Others: International working environment with a lot of opportunities for learning and development, training courses, company trip, etc.

Other information

• College degree

• Age: 30 – 45

• Form: Official employee

• Salary: Competitive

Head office: Floor 10 & 14, Bluesky Office Building. No. 1 Bach Dang, Ward 2, Tan Binh District, Ho Chi Minh City

Contact person: KWE Recruitment Team

Contact :

• Phone: 84-28-3848-8845
• Fax: 84-28-3848-8936