Indo Trans Logistics recruits in Hanoi

Position: Air Freight Supervisor

Job description
Lead operation staffs of air export, import field (2-3 members)

– Supervise daily operations to make sure both company’s E-FMS compliance and customers’ SOP keep on track.
– Provide solution for any operational issue(s)
– Effect necessary communication and motivation to staffs.
– To be responsible for getting best rates from airlines, trucking companies or any other partners. Quote for oversea, local customers’ & sales department’s airfreight requests.

– Arrange space for all air export shipments. Make weekly/monthly report.

– Make sure staff’s operation close job’s hard copies and on systems monthly before deadline.

– Manage, guide, monitor and inspire your team to be effective and consistent with the office and company’s direction and goals.

– Responsible for accomplishing the department’s goals and individual goals.

– Supporting, consulting, and coaching with colleagues about the profession

– Dealing with airlines lines, agents, and related parties to have solutions properly settled.

– Participate in internal quality assessment, detect, and propose remedial measures, prevent existing or potential nonconformities of services and work processes.

– Responsible for the management of customer relations and ensure that your staffs manage any complaints appropriately

– Ensuring the efficiency and effectiveness of air exports.

– Always thinking about improving business methods, participating in company’s activities,

– Understand the market situation, promptly report all market trends and changes of competitors to Product Manager.

– Some other tasks when needed and assigned by Manager

Job requirements
– Bachelor’s degree

– Good English

– At least 5 years relevant working experience in Air Freight in the field of logistics/freight forwarding.

– Having extensive knowledge of the domestic and international freight forwarding profession, knowledge of foreign trade import and export.

– Good communication skills to be able to create wide relationships with customers and related partners.

– Good listening skills, good negotiation skills.

Other information
College degree
Age: No age limit
Form: Official employee
Salary: Competitive