{"id":1477,"date":"2023-02-07T16:58:00","date_gmt":"2023-02-07T09:58:00","guid":{"rendered":"https:\/\/ntc33.net\/khxh\/?p=1477"},"modified":"2024-01-30T11:14:03","modified_gmt":"2024-01-30T04:14:03","slug":"chuyen-de-ky-nang-giao-tiep-hieu-qua","status":"publish","type":"post","link":"https:\/\/ntc33.net\/khxh\/chuyen-de-ky-nang-giao-tiep-hieu-qua\/","title":{"rendered":"Chuy\u00ean \u0111\u1ec1: K\u1ef8 N\u0102NG GIAO TI\u1ebeP HI\u1ec6U QU\u1ea2"},"content":{"rendered":"
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ThS. Do\u00e3n Th\u1ecb Ng\u1ecdc-GV BM GDKP-Khoa KHXH-Lu\u1eadt-Tr\u01b0\u1eddng \u0110\u1ea1i H\u1ecdc Hoa Sen<\/em><\/strong><\/figcaption><\/figure><\/div>\n\n\n

N\u1ed9i dung chia s\u1ebb g\u1ed3m:<\/strong><\/p>\n\n\n\n

    \n
  1. Giao ti\u1ebfp l\u00e0 g\u00ec?<\/li>\n\n\n\n
  2. Ti\u1ebfn tr\u00ecnh giao ti\u1ebfp l\u00e0 g\u00ec?<\/li>\n\n\n\n
  3. Giao ti\u1ebfp kh\u00f4ng l\u1eddi l\u00e0 g\u00ec? v\u00e0<\/li>\n\n\n\n
  4. T\u1ea1i sao giao ti\u1ebfp kh\u00f4ng l\u1eddi l\u1ea1i quan tr\u1ecdng.<\/li>\n<\/ol>\n\n\n\n

    *** Tr\u01b0\u1edbc h\u1ebft, ch\u00fang ta c\u00f9ng b\u1eaft \u0111\u1ea7u t\u00ecm hi\u1ec3u kh\u00e1i ni\u1ec7m giao ti\u1ebfp l\u00e0 g\u00ec?<\/strong><\/p>\n\n\n\n

      \n
    • Giao ti\u1ebfp l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh trao \u0111\u1ed5i th\u00f4ng tin, \u00fd t\u01b0\u1edfng, c\u1ea3m nh\u1eadn, c\u1ea3m x\u00fac v\u00e0 \u00fd ki\u1ebfn b\u1eb1ng l\u1eddi ho\u1eb7c kh\u00f4ng l\u1eddi gi\u1eefa hai hay nhi\u1ec1u ng\u01b0\u1eddi (W.H. Newman & C.F. Summer).<\/li>\n<\/ul>\n\n\n\n
        \n
      • V\u00ed d\u1ee5: Ch\u00fang ta ch\u00e0o h\u1ecfi ai \u0111\u00f3 c\u0169ng l\u00e0 giao ti\u1ebfp, ch\u00fang ta n\u00f3i v\u1edbi ai \u0111i\u1ec1u g\u00ec b\u1eb1ng ng\u00f4n ng\u1eef c\u00f3 l\u1eddi hay kh\u00f4ng l\u1eddi, tr\u1ef1c ti\u1ebfp hay gi\u00e1n ti\u1ebfp c\u0169ng l\u00e0 giao ti\u1ebfp. Ch\u00fang ta nh\u1eafn tin, g\u1eedi email, thuy\u1ebft tr\u00ecnh, qu\u1ea3ng c\u00e1o, hay th\u00f4ng b\u00e1o, n\u1ed9i quy, quy ch\u1ebf, ch\u00ednh s\u00e1ch, m\u1ec7nh l\u1ec7nh c\u0169ng l\u00e0 giao ti\u1ebfp.<\/li>\n<\/ul>\n\n\n
        \n
        \"\"
        ThS. \u0110o\u00e3n Th\u1ecb Ng\u1ecdc trong bu\u1ed5i chia s\u1ebb v\u1edbi kho\u1ea3ng 500 \u0111o\u00e0n vi\u00ean thanh ni\u00ean t\u1ea1i Nh\u00e0 Thi\u1ebfu Nhi Qu\u1eadn G\u00f2 V\u1ea5p.<\/figcaption><\/figure><\/div>\n\n\n

        *** Th\u1ee9 hai, ti\u1ebfn tr\u00ecnh giao ti\u1ebfp l\u00e0 g\u00ec?<\/strong><\/p>\n\n\n\n

        C\u00e1c b\u1ea1n c\u00f3 bi\u1ebft ti\u1ebfn tr\u00ecnh hay qu\u00e1 tr\u00ecnh giao ti\u1ebfp c\u01a1 b\u1ea3n trong cu\u1ed9c s\u1ed1ng <\/strong>ch\u00ednh l\u00e0 ch\u00eca kh\u00f3a d\u1eabn \u0111\u1ebfn 90% s\u1ef1 th\u00e0nh c\u00f4ng trong c\u00f4ng vi\u1ec7c l\u1eabn cu\u1ed9c s\u1ed1ng KH\u00d4NG?<\/p>\n\n\n\n

        B\u00e2y gi\u1edd ch\u00fang ta c\u00f9ng t\u00ecm hi\u1ec3u ti\u1ebfn tr\u00ecnh giao ti\u1ebfp g\u1ed3m c\u00e1c th\u00e0nh t\u1ed1 n\u00e0o nh\u00e9 v\u00ec m\u1ecdi r\u1eafc r\u1ed1i li\u00ean quan \u0111\u1ebfn giao ti\u1ebfp c\u00f3 th\u1ec3 n\u1ea3y sinh \u1edf m\u1ecdi giai \u0111o\u1ea1n trong qu\u00e1 tr\u00ecnh giao ti\u1ebfp. Theo Nguy\u1ec5n H\u1eefu Th\u00e2n (2012), ti\u1ebfn tr\u00ecnh n\u00e0y bao g\u1ed3m c\u00e1c th\u00e0nh t\u1ed1 nh\u01b0: ng\u01b0\u1eddi g\u1eedi, k\u00eanh truy\u1ec1n, m\u00e3 h\u00f3a, gi\u1ea3i m\u00e3, ng\u01b0\u1eddi nh\u1eadn, ph\u1ea3n h\u1ed3i. \u1ede m\u1ed7i giai \u0111o\u1ea1n, \u0111\u1ec1u ti\u1ec1m \u1ea9n nh\u1eefng nguy\u00ean nh\u00e2n c\u00f3 th\u1ec3 g\u00e2y ra hi\u1ec3u l\u1ea7m v\u00e0 nh\u1ea7m l\u1eabn. Ch\u00fang ta s\u1ebd \u0111i t\u00ecm hi\u1ec3u k\u1ef9 h\u01a1n t\u1eebng \u0111i\u1ec3m d\u01b0\u1edbi \u0111\u00e2y:<\/p>\n\n\n\n

          \n
        • Ng\u01b0\u1eddi g\u1eedi c\u00f3 \u00fd t\u01b0\u1edfng: B\u1ea1n ngh\u0129 ra 1 \u00fd t\u01b0\u1edfng v\u00e0 b\u1ea1n mu\u1ed1n chia s\u1ebb n\u00f3.<\/li>\n<\/ul>\n\n\n\n
            \n
          • Ng\u01b0\u1eddi g\u1eedi chuy\u1ec3n \u00fd t\u01b0\u1edfng th\u00e0nh th\u00f4ng \u0111i\u1ec7p. Khi truy\u1ec1n \u0111\u1ea1t th\u00f4ng \u0111i\u1ec7p, b\u1ea1n c\u1ea7n ph\u1ea3i bi\u1ebft r\u00f5 v\u00ec sao b\u1ea1n l\u1ea1i giao ti\u1ebfp, v\u00e0 b\u1ea1n mu\u1ed1n giao ti\u1ebfp v\u1ec1 v\u1ea5n \u0111\u1ec1 g\u00ec hay v\u1ec1 c\u00e1i g\u00ec. B\u1ea1n c\u0169ng c\u1ea7n ph\u1ea3i t\u1ef1 tin v\u00e0o nh\u1eefng th\u00f4ng tin m\u00ecnh mu\u1ed1n n\u00f3i l\u00e0 h\u1eefu \u00edch v\u00e0 ch\u00ednh x\u00e1c.<\/li>\n<\/ul>\n\n\n\n
              \n
            • Ng\u01b0\u1eddi g\u1eedi m\u00e3 h\u00f3a th\u00f4ng \u0111i\u1ec7p. \u0110\u00e2y l\u00e0 qu\u00e1 tr\u00ecnh chuy\u1ec3n h\u00f3a nh\u1eefng th\u00f4ng tin c\u1ea7n truy\u1ec1n \u0111\u1ea1t sang th\u00f4ng \u0111i\u1ec7p m\u00e0 ng\u01b0\u1eddi nghe c\u00f3 th\u1ec3 hi\u1ec3u \u0111\u01b0\u1ee3c b\u1ea1n. H\u00ecnh th\u1ee9c c\u1ee7a th\u00f4ng \u0111i\u1ec7p c\u00f3 th\u1ec3 l\u00e0 l\u1eddi n\u00f3i ho\u1eb7c ng\u00f4n ng\u1eef vi\u1ebft hay ng\u00f4n ng\u1eef kh\u00f4ng l\u1eddi nh\u01b0 bi\u1ec3u l\u1ed9 tr\u00ean khu\u00f4n m\u1eb7t, c\u1eed ch\u1ec9, \u0111i\u1ec7u b\u1ed9, hay gi\u1ecdng n\u00f3i, phong c\u00e1ch v.v. \u0111\u01b0\u1ee3c ng\u01b0\u1eddi nh\u1eadn gi\u1ea3i m\u00e3 th\u00e0nh c\u00f4ng. Vi\u1ec7c b\u1ea1n m\u00e3 h\u00f3a c\u00f3 th\u00e0nh c\u00f4ng hay kh\u00f4ng c\u00f2n ph\u1ee5 thu\u1ed9c v\u00e0o kh\u1ea3 n\u0103ng truy\u1ec1n \u0111\u1ea1t th\u00f4ng tin r\u00f5 r\u00e0ng, \u0111\u01a1n gi\u1ea3n v\u00e0 lo\u1ea1i b\u1ecf nh\u1eefng t\u00e1c nh\u00e2n c\u00f3 th\u1ec3 g\u00e2y nh\u1ea7m l\u1eabn nh\u01b0: c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1ec1 v\u0103n h\u00f3a, th\u00f4ng tin sai l\u1ec7ch, gi\u1ea3 \u0111\u1ecbnh sai l\u1ea7m.<\/li>\n<\/ul>\n\n\n\n
                \n
              • Ng\u01b0\u1eddi g\u1eedi truy\u1ec1n th\u00f4ng \u0111i\u1ec7p: ch\u00fang ta l\u1ef1a ch\u1ecdn k\u00eanh truy\u1ec1n th\u00f4ng giao ti\u1ebfp b\u1eb1ng l\u1eddi, kh\u00f4ng l\u1eddi, ho\u1eb7c v\u0103n vi\u1ebft v\u00e0 PH\u01af\u01a0NG TI\u1ec6N di\u1ec5n \u0111\u1ea1t nh\u01b0 \u0111i\u1ec7n tho\u1ea1i, email, th\u01b0 t\u1eeb, th\u00f4ng b\u00e1o n\u1ed9i b\u1ed9, trao \u0111\u1ed5i tr\u1ef1c ti\u1ebfp, tin nh\u1eafn, v.v. K\u00eanh v\u00e0 ph\u01b0\u01a1ng ti\u1ec7n truy\u1ec1n \u0111\u1ea1t m\u00e0 b\u1ea1n l\u1ef1a ch\u1ecdn t\u00f9y thu\u1ed9c v\u00e0o th\u00f4ng \u0111i\u1ec7p c\u1ee7a b\u1ea1n, n\u01a1i b\u1ea1n giao ti\u1ebfp, nhu c\u1ea7u v\u1ec1 t\u1ed1c \u0111\u1ed9 giao ti\u1ebfp, m\u1ee9c \u0111\u1ed9 trang nghi\u00eam c\u1ee7a m\u1ed7i t\u00ecnh hu\u1ed1ng.<\/li>\n<\/ul>\n\n\n\n
                  \n
                • Ng\u01b0\u1eddi nh\u1eadn nh\u1eadn th\u00f4ng \u0111i\u1ec7p<\/li>\n<\/ul>\n\n\n\n
                    \n
                  • Ng\u01b0\u1eddi nh\u1eadn gi\u1ea3i m\u00e3 th\u00f4ng \u0111i\u1ec7p: Ng\u01b0\u1eddi nh\u1eadn c\u1ea7n ph\u1ea3i k\u1ebft h\u1ee3p c\u00e1ch m\u00e3 h\u00f3a th\u00f4ng \u0111i\u1ec7p c\u1ee7a b\u1ea1n v\u00e0 hi\u1ec3u th\u00f4ng \u0111i\u1ec7p \u0111\u00f3. \u0110\u1ec3 tr\u00e1nh hi\u1ec3u l\u1ea7m & hi\u1ec3u sai th\u00f4ng \u0111i\u1ec7p, c\u00e1c k\u1ef9 n\u0103ng \u0111\u1ecdc v\u00e0 l\u1eafng nghe hi\u1ec7u qu\u1ea3 r\u1ea5t quan tr\u1ecdng trong qu\u00e1 tr\u00ecnh gi\u1ea3i m\u00e3 th\u00f4ng \u0111i\u1ec7p m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c v\u00e0 ng\u01b0\u1eddi nh\u1eadn m\u1edbi tr\u1ea3 l\u1eddi theo c\u00e1ch m\u00e0 b\u1ea1n mu\u1ed1n.<\/li>\n<\/ul>\n\n\n\n
                      \n
                    • Ng\u01b0\u1eddi nh\u1eadn ph\u1ea3n h\u1ed3i: Th\u00f4ng tin PH\u1ea2N H\u1ed2I l\u00e0 ch\u00eca kh\u00f3a quan tr\u1ecdng trong qu\u00e1 tr\u00ecnh giao ti\u1ebfp b\u1edbi v\u00ec ch\u00fang ta c\u00f3 th\u1ec3 \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 th\u00f4ng \u0111i\u1ec7p c\u1ee7a ch\u00fang ta. Trong tr\u01b0\u1eddng h\u1ee3p ch\u00fang ta ph\u00e1t hi\u1ec7n ra ng\u01b0\u1eddi nh\u1eadn \u0111\u00e3 hi\u1ec3u nh\u1ea7m th\u00f4ng \u0111i\u00eap c\u1ee7a m\u00ecnh, \u00edt nh\u1ea5t ch\u00fang ta c\u0169ng s\u1ebd c\u00f3 c\u01a1 h\u1ed9i g\u1eedi l\u1ea1i th\u00f4ng \u0111i\u1ec7p l\u1ea7n hai v\u00e0 tr\u00e1nh r\u01a1i v\u00e0o t\u00ecnh hu\u1ed1ng \u00f4ng n\u00f3i g\u00e0 b\u00e0 n\u00f3i v\u1ecbt.<\/li>\n<\/ul>\n\n\n
                      \n
                      \"\"<\/figure><\/div>\n\n\n

                      *** Th\u1ee9 ba, giao ti\u1ebfp kh\u00f4ng l\u1eddi l\u00e0 g\u00ec?<\/strong><\/p>\n\n\n\n

                      Giao ti\u1ebfp kh\u00f4ng l\u1eddi l\u00e0 m\u1ed9t h\u00ecnh th\u1ee9c giao ti\u1ebfp r\u1ea5t hi\u1ec7u qu\u1ea3 gi\u00fap b\u1ea1n c\u00f3 th\u1ec3 th\u1ea5y \u0111\u01b0\u1ee3c nh\u1eefng g\u00ec \u0111ang di\u1ec5n ra trong \u0111\u1ea7u c\u1ee7a ng\u01b0\u1eddi kh\u00e1c. Nh\u1eefng ng\u01b0\u1eddi giao ti\u1ebfp hi\u1ec7u qu\u1ea3 nh\u1ea5t s\u1ebd r\u1ea5t nh\u1ea1y v\u1edbi s\u1ee9c m\u1ea1nh c\u1ee7a c\u1ea3m x\u00fac v\u00e0 suy ngh\u0129 \u0111\u01b0\u1ee3c trao \u0111\u1ed5i m\u00e0 kh\u00f4ng d\u00f9ng l\u1eddi n\u00f3i.<\/p>\n\n\n\n

                      Giao ti\u1ebfp kh\u00f4ng l\u1eddi l\u00e0 qu\u00e1 tr\u00ecnh g\u1eedi v\u00e0 nh\u1eadn th\u00f4ng \u0111i\u1ec7p KH\u00d4NG B\u1eb0NG T\u1eea NG\u1eee bao g\u1ed3m: bi\u1ec3u l\u1ed9 tr\u00ean khu\u00f4n m\u1eb7t, \u00e1nh nh\u00ecn, c\u1eed ch\u1ec9 & \u0111i\u1ec7u b\u1ed9, t\u01b0 th\u1ebf, c\u01b0\u1eddng \u0111\u1ed9 gi\u1ecdng n\u00f3i, d\u00e1ng v\u1ebb b\u1ec1 ngo\u00e0i, h\u00e0nh vi ti\u1ebfp x\u00fac b\u1eb1ng th\u00e2n th\u1ec3, s\u1eed d\u1ee5ng kh\u00f4ng gian & th\u1eddi gian v.v. (Burgoon, Buller, & Woodall, 1989)<\/p>\n\n\n\n

                      M\u1ed9t nghi\u00ean c\u1ee9u c\u1ee7a m\u1ed9t tr\u01b0\u1eddng \u0111\u1ea1i h\u1ecdc t\u1ea1i M\u1ef9 \u0111\u01b0\u1ee3c Susan tr\u00edch d\u1eabn cho th\u1ea5y kho\u1ea3ng 93% hi\u1ec7u qu\u1ea3 giao ti\u1ebfp \u0111\u01b0\u1ee3c quy\u1ebft \u0111\u1ecbnh b\u1edfi c\u00e1c Y\u1ebeU T\u1ed0 KH\u00d4NG L\u1edcI. M\u1ed9t nghi\u00ean c\u1ee9u kh\u00e1c c\u0169ng ch\u1ec9 ra t\u00e1c \u0111\u1ed9ng l\u00ean hi\u1ec7u qu\u1ea3 giao ti\u1ebfp \u0111\u01b0\u1ee3c quy\u1ebft \u0111\u1ecbnh 7% b\u1edfi t\u1eeb ng\u1eef, 38% b\u1edfi gi\u1ecdng \u0111i\u1ec7u, v\u00e0 55% b\u1edfi ng\u00f4n ng\u1eef kh\u00f4ng l\u1eddi.<\/p>\n\n\n\n

                      Nh\u01b0 v\u1eady, ch\u00fang ta c\u00f3 th\u1ec3 th\u1ea5y:<\/p>\n\n\n\n

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                      • giao ti\u1ebfp ng\u00f4n ng\u1eef c\u00f3 l\u1eddi v\u00e0 kh\u00f4ng l\u1eddi \u00edt khi t\u00e1ch r\u1eddi nhau, m\u00e0 th\u01b0\u1eddng b\u1ed5 sung cho nhau.<\/li>\n\n\n\n
                      • Giao ti\u1ebfp ng\u00f4n ng\u1eef c\u00f3 l\u1eddi v\u00e0 kh\u00f4ng l\u1eddi ph\u1ed1i h\u1ee3p v\u1edbi nhau t\u1ea1o ra hi\u1ec7u qu\u1ea3 cao nh\u1ea5t.<\/li>\n\n\n\n
                      • Khi ng\u00f4n ng\u1eef c\u00f3 l\u1eddi v\u00e0 kh\u00f4ng l\u1eddi tr\u00e1i ng\u01b0\u1ee3c nhau, ng\u01b0\u1eddi ta s\u1ebd T\u1eacP TRUNG & TIN v\u00e0o ng\u00f4n ng\u1eef kh\u00f4ng l\u1eddi.<\/li>\n<\/ul>\n\n\n
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                        \"\"<\/figure><\/div>\n\n\n

                        *** Cu\u1ed1i c\u00f9ng, c\u00f3 5 l\u00fd do t\u1ea1i sao ng\u00f4n ng\u1eef kh\u00f4ng l\u1eddi l\u1ea1i quan tr\u1ecdng sau \u0111\u00e2y:<\/strong><\/p>\n\n\n\n

                        – L\u00fd do th\u1ee9 nh\u1ea5t, ng\u00f4n ng\u1eef kh\u00f4ng l\u1eddi l\u00e0m r\u00f5 n\u1ed9i dung c\u1ee7a ng\u00f4n ng\u1eef c\u00f3 l\u1eddi. N\u00f3 truy\u1ec1n t\u1ea3i nhanh ch\u00f3ng, d\u1ec5 d\u00e0ng, gi\u00fap ng\u01b0\u1eddi tham gia giao ti\u1ebfp hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 c\u1ea3m x\u00fac, c\u1ea3m nh\u1eadn c\u1ee7a ng\u01b0\u1eddi \u0111\u1ed1i di\u1ec7n nh\u1eb1m \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c \u0111\u00edch giao ti\u1ebfp. V\u00ec v\u1eady, ng\u01b0\u1eddi g\u1eedi th\u00f4ng \u0111i\u1ec7p c\u1ea7n ph\u1ea3i tr\u00ecnh b\u00e0y th\u00f4ng \u0111i\u1ec7p r\u00f5 r\u00e0ng, c\u1ee5 th\u1ec3, ng\u1eafn g\u1ecdn, chi ti\u1ebft, nh\u1ea5t qu\u00e1n v\u00e0 c\u1ea7n to\u00e1t ra \u0111\u01b0\u1ee3c s\u1ef1 ch\u00ednh tr\u1ef1c c\u1ee7a m\u00ecnh.<\/p>\n\n\n\n

                        – L\u00fd do th\u1ee9 hai, ng\u00f4n ng\u1eef kh\u00f4ng l\u1eddi gi\u00fap truy\u1ec1n t\u1ea3i th\u00f4ng tin h\u1ed7n h\u1ee3p<\/p>\n\n\n\n

                        – L\u00fd do th\u1ee9 3, qua giao ti\u1ebfp cho th\u1ea7y c\u00e1ch ng\u01b0\u1eddi ta ph\u1ea3n \u1ee9ng v\u1edbi ch\u00fang ta v\u00e0 \u00fd t\u01b0\u1edfng c\u1ee7a ch\u00fang ta. Khi \u0111\u00e1nh gi\u00e1 m\u1ed9t ng\u01b0\u1eddi d\u1ef1a v\u00e0o giao ti\u1ebfp kh\u00f4ng l\u1eddi, ch\u00fang ta c\u00f3 th\u1ec3 \u0111\u1ecdc \u0111\u01b0\u1ee3c r\u1ea5t nhi\u1ec1u \u0111i\u1ec1u t\u1eeb h\u1ecd, V\u00ed d\u1ee5, trong m\u1ed9t cu\u1ed9c ph\u1ecfng v\u1ea5n xin vi\u1ec7c, ngay t\u1eeb l\u00fac h\u1ecd c\u00f2n \u0111ang ng\u1ed3i ch\u1edd \u0111\u1ee3i th\u00ec giao ti\u1ebfp kh\u00f4ng l\u1eddi s\u1ebd b\u1ed9c l\u1ed9 r\u00f5 nh\u1eefng k\u1ef9 n\u0103ng, kh\u1ea3 n\u0103ng, th\u00e1i \u0111\u1ed9, \u0111i\u1ec3m m\u1ea1nh, \u0111i\u1ec3m h\u1ea1n ch\u1ebf v\u1ec1 m\u1ed9t \u1ee9ng vi\u00ean.<\/p>\n\n\n\n

                        – L\u00fd do th\u1ee9 4, qua ng\u00f4n ng\u1eef kh\u00f4ng l\u1eddi, ch\u00fang ta c\u00f3 th\u1ec3 ki\u1ec3m so\u00e1t th\u00f3i quen lo l\u1eafng v\u00e0 t\u00edn hi\u1ec7u ti\u00eau c\u1ef1c. V\u00ed d\u1ee5, khi lo l\u1eafng, ch\u00fang ta d\u00f9ng c\u1eed ch\u1ec9 h\u1ed7 tr\u1ee3 s\u1ebd gi\u00fap ch\u00fang ta t\u1ef1 tin v\u00e0 b\u00ecnh t\u00e2m h\u01a1n trong qu\u00e1 tr\u00ecnh giao ti\u1ebfp ho\u1eb7c ch\u00fang ta c\u0169ng c\u00f3 th\u1ec3 dung c\u1eed ch\u1ec9 m\u1ed9t c\u00e1ch qu\u00e1 l\u1ed1.<\/p>\n\n\n\n

                        – L\u00fd do cu\u1ed1i c\u00f9ng, trong giao ti\u1ebfp, ng\u01b0\u1eddi ta ph\u1ea3n h\u1ed3i v\u00e0 ghi nh\u1edb nhi\u1ec1u h\u01a1n nh\u1eefng g\u00ec h\u1ecd th\u1ea5y h\u01a1n l\u00e0 nghe v\u00ec tr\u0103m nghe kh\u00f4ng b\u1eb1ng m\u1ed9t th\u1ea5y. Nh\u1eefng g\u00ec ng\u01b0\u1eddi ta QUAN S\u00c1T TH\u1ea4Y s\u1ebd \u0111\u1ecdng l\u1ea1i r\u1ea5t l\u00e2u trong tr\u00ed n\u00e3o c\u1ee7a h\u1ecd v\u00ec v\u1eady, ch\u00fang ta c\u1ea7n l\u01b0u t\u00e2m v\u1ec1 nh\u1eefng h\u00ecnh vi kh\u00f4ng l\u1eddi c\u1ee7a m\u00ecnh c\u00f3 kh\u1edbp v\u1edbi th\u00f4ng \u0111i\u1ec7p c\u00f3 l\u1eddi hay kh\u00f4ng.<\/p>\n\n\n\n

                        T\u00f3m l\u1ea1i, ch\u00fang t\u00f4i v\u1eeba gi\u1edbi thi\u1ec7u xong c\u00e1c \u0111i\u1ec3m quan trong v\u1ec1 giao ti\u1ebfp, v\u1ec1 ti\u1ebfn tr\u00ecnh giao ti\u1ebfp, giao ti\u1ebfp kh\u00f4ng l\u1eddi, v\u00e0 t\u1ea7m quan tr\u1ecdng c\u1ee7a giao ti\u1ebfp l\u1eddi. ch\u00fang ta th\u1ea5y r\u1eb1ng ng\u00f4n ng\u1eef kh\u00f4ng l\u1eddi r\u1ea5t quan tr\u1ecdng. C\u00e1c t\u00edn hi\u1ec7u c\u1ee7a ng\u00f4n ng\u1eef kh\u00f4ng l\u1eddi r\u1ea5t kh\u00e1c bi\u1ec7t gi\u1eefa c\u00e1c n\u1ec1n v\u0103n h\u00f3a v\u00ec v\u1eady \u0111\u1ec3 hi\u1ec3u n\u00f3 c\u00f2n t\u00f9y thu\u1ed9c v\u00e0o v\u0103n h\u00f3a \u0111\u00f3  v\u00e0 c\u1ea7n \u0111\u01b0\u1ee3c hi\u1ec3u v\u00e0 di\u1ec5n d\u1ecbch nh\u1eefng t\u00edn hi\u1ec7u trong khu\u00f4n kh\u1ed5 c\u1ee7a t\u00ecnh hu\u1ed1ng & v\u0103n h\u00f3a c\u1ee5 th\u1ec3. N\u1ebfu ch\u00fang ta, c\u00f3 th\u1ec3 \u0111\u1ecdc \u0111\u01b0\u1ee3c ch\u00ednh x\u00e1c ng\u00f4n ng\u1eef kh\u00f4ng l\u1eddi c\u1ee7a ai \u0111\u00f3, ch\u00fang ta c\u00f3 th\u1ec3 gi\u1ea3i th\u00edch nh\u1eefng th\u1ea7m k\u00edn, nh\u1eefng b\u00ed m\u1eadt n\u1ed9i t\u00e2m v\u00e0 ph\u1ea7n ch\u00ecm b\u00ean trong h\u1ecd.<\/p>\n\n\n\n

                        ThS. Do\u00e3n Th\u1ecb Ng\u1ecdc-GV BM GDKP-Khoa KHXH-Lu\u1eadt-Tr\u01b0\u1eddng \u0110\u1ea1i H\u1ecdc Hoa Sen<\/em><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

                        N\u1ed9i dung chia s\u1ebb g\u1ed3m: *** Tr\u01b0\u1edbc h\u1ebft, ch\u00fang ta c\u00f9ng b\u1eaft \u0111\u1ea7u t\u00ecm hi\u1ec3u kh\u00e1i ni\u1ec7m giao ti\u1ebfp l\u00e0 g\u00ec? *** Th\u1ee9 hai, ti\u1ebfn tr\u00ecnh giao ti\u1ebfp l\u00e0 g\u00ec? C\u00e1c b\u1ea1n c\u00f3 bi\u1ebft ti\u1ebfn tr\u00ecnh hay qu\u00e1 tr\u00ecnh giao ti\u1ebfp c\u01a1 b\u1ea3n trong cu\u1ed9c s\u1ed1ng ch\u00ednh l\u00e0 ch\u00eca kh\u00f3a d\u1eabn \u0111\u1ebfn 90% s\u1ef1 th\u00e0nh c\u00f4ng trong c\u00f4ng vi\u1ec7c l\u1eabn cu\u1ed9c s\u1ed1ng KH\u00d4NG? B\u00e2y gi\u1edd ch\u00fang ta c\u00f9ng t\u00ecm hi\u1ec3u ti\u1ebfn tr\u00ecnh giao ti\u1ebfp g\u1ed3m c\u00e1c th\u00e0nh t\u1ed1 n\u00e0o nh\u00e9 v\u00ec m\u1ecdi r\u1eafc r\u1ed1i li\u00ean quan \u0111\u1ebfn giao ti\u1ebfp c\u00f3 th\u1ec3 n\u1ea3y sinh \u1edf m\u1ecdi giai \u0111o\u1ea1n trong qu\u00e1 tr\u00ecnh giao ti\u1ebfp….<\/p>\n","protected":false},"author":33,"featured_media":1485,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[21,127,9,7,123],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/ntc33.net\/khxh\/wp-json\/wp\/v2\/posts\/1477"}],"collection":[{"href":"https:\/\/ntc33.net\/khxh\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ntc33.net\/khxh\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ntc33.net\/khxh\/wp-json\/wp\/v2\/users\/33"}],"replies":[{"embeddable":true,"href":"https:\/\/ntc33.net\/khxh\/wp-json\/wp\/v2\/comments?post=1477"}],"version-history":[{"count":1,"href":"https:\/\/ntc33.net\/khxh\/wp-json\/wp\/v2\/posts\/1477\/revisions"}],"predecessor-version":[{"id":1483,"href":"https:\/\/ntc33.net\/khxh\/wp-json\/wp\/v2\/posts\/1477\/revisions\/1483"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ntc33.net\/khxh\/wp-json\/wp\/v2\/media\/1485"}],"wp:attachment":[{"href":"https:\/\/ntc33.net\/khxh\/wp-json\/wp\/v2\/media?parent=1477"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ntc33.net\/khxh\/wp-json\/wp\/v2\/categories?post=1477"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ntc33.net\/khxh\/wp-json\/wp\/v2\/tags?post=1477"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}