{"id":7898,"date":"2021-01-25T09:04:45","date_gmt":"2021-01-25T02:04:45","guid":{"rendered":"https:\/\/hoasen.ntc33.net\/dnvl\/chuyen-vien-dich-vu-khach-hang-24-7-inbound-chuyen-vien-kinh-doanh-the_nam-a-bank\/"},"modified":"2023-10-05T08:20:55","modified_gmt":"2023-10-05T01:20:55","slug":"chuyen-vien-dich-vu-khach-hang-24-7-inbound-chuyen-vien-kinh-doanh-the_nam-a-bank","status":"publish","type":"post","link":"https:\/\/ntc33.net\/dnvl\/chuyen-vien-dich-vu-khach-hang-24-7-inbound-chuyen-vien-kinh-doanh-the_nam-a-bank\/","title":{"rendered":"Chuy\u00ean vi\u00ean d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng 24\/7 (Inbound), Chuy\u00ean vi\u00ean Kinh doanh Th\u1ebb_Nam \u00c1 Bank"},"content":{"rendered":"<\/p>\n
\n
\n
\n

<\/span>\t<\/p>\n

<\/div>\n
\n
\n
\n\t\t\t\tTh\u00f4ng Tin Tuy\u1ec3n D\u1ee5ng\n\t\t\t<\/div>\n<\/p><\/div>\n
\n
\n
\n
\n
\n
N\u01a1i l\u00e0m vi\u1ec7c:\u00a0<\/div>\n
\n
Tp.HCM – Q.3<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
\n
\n
\n
M\u1ee9c l\u01b0\u01a1ng:\u00a0<\/div>\n
\n
Th\u1ecfa thu\u1eadn<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
\n
\n
\n
S\u1ed1 l\u01b0\u1ee3ng tuy\u1ec3n d\u1ee5ng:\u00a0<\/div>\n
\n
25-30<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
\n
\n
\n
Th\u1eddi h\u1ea1n nh\u1eadn h\u1ed3 s\u01a1:\u00a0<\/div>\n
\n
15\/02\/2021<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/p><\/div>\n<\/section>\n

<\/p>\n

\n
\n
\n\t\t\t\tY\u00eau c\u1ea7u c\u00f4ng vi\u1ec7c\n\t\t\t<\/div>\n<\/p><\/div>\n
\n
\n
\n
M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c:\u00a0<\/div>\n
\n
\n

\u00a0<\/h1>\n

V\u1ecb tr\u00ed: Chuy\u00ean vi\u00ean d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng 24\/7 (Inbound)<\/strong><\/h1>\n

Tr\u00e1ch nhi\u1ec7m<\/strong><\/h2>\n
    \n
  • Tr\u00e1ch nhi\u1ec7m ch\u00ednh: Ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd c\u00e1c \u00fd ki\u1ebfn c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5 c\u1ee7a Nam A Bank th\u00f4ng qua c\u00e1c k\u00eanh truy\u00ean th\u00f4ng c\u1ee7a Trung t\u00e2m B\u00e1n v\u00e0 D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng (TTB&DVKH).<\/li>\n
  • C\u00e1c c\u00f4ng vi\u1ec7c th\u1ef1c hi\u1ec7n\n
      \n
    1. T\u01b0 v\u1ea5n, \u0111\u1ea7u m\u1ed1i ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd c\u00e1c th\u1eafc m\u1eafc, y\u00eau c\u1ea7u v\u00e0 khi\u1ebfu n\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng v\u1ec1 c\u00e1c s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u1ee7a Nam A Bank m\u1ed9t nhanh ch\u00f3ng v\u00e0 ch\u00ednh x\u00e1c th\u00f4ng qua c\u00e1c k\u00eanh truy\u1ec1n th\u00f4ng c\u1ee7a TTB&DVKH nh\u01b0: call, email, webchat, th\u01b0 tay, facebook,\u2026<\/li>\n
    2. T\u1ed5ng h\u1ee3p c\u00e1c \u00fd ki\u1ebfn kh\u00e1ch h\u00e0ng qua c\u00e1c k\u00eanh c\u1ee7a TTB&DVKH v\u00e0 \u0111\u1ec1 xu\u1ea5t ch\u00ednh s\u00e1ch c\u1ea3i ti\u1ebfn nh\u1eb1m n\u00e2ng cao m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n
    3. Kh\u1ea3o s\u00e1t m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng qua \u0111i\u1ec7n tho\u1ea1i.<\/li>\n
    4. Gi\u00e1m s\u00e1t c\u00e1c giao d\u1ecbch th\u1ebb, g\u1ecdi ra h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng k\u00edch ho\u1ea1t th\u1ebb, giao d\u1ecbch th\u1ebb v\u00e0 nh\u1eafc n\u1ee3 th\u1ebb.<\/li>\n
    5. So\u1ea1n th\u1ea3o c\u00e1c v\u0103n b\u1ea3n (Quy ch\u1ebf, quy tr\u00ecnh, quy \u0111inh, h\u01b0\u1edbng d\u1eabn,\u2026) c\u00f3 li\u00ean quan.<\/li>\n
    6. B\u00e1o c\u00e1o l\u00e3nh \u0111\u1ea1o Trung t\u00e2m\/Ph\u00f2ng\/B\u1ed9 ph\u1eadn k\u1ebft qu\u1ea3 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c \u0111\u1ecbnh k\u1ef3 ho\u1eb7c \u0111\u1ed9t xu\u1ea5t khi c\u00f3 y\u00eau c\u1ea7u.<\/li>\n
    7. Tham gia \u0111\u00f3ng g\u00f3p \u00fd ki\u1ebfn gi\u00fap c\u1ea3i ti\u1ebfn c\u00f4ng vi\u1ec7c c\u1ee7a Trung t\u00e2m\/Ph\u00f2ng\/B\u1ed9 ph\u1eadn.<\/li>\n
    8. Th\u1ef1c hi\u1ec7n c\u00e1c c\u00f4ng vi\u1ec7c kh\u00e1c theo ph\u00e2n c\u00f4ng c\u1ee7a c\u1ea5p qu\u1ea3n l\u00fd tr\u1ef1c ti\u1ebfp.<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n

      Quy\u1ec1n h\u1ea1n & Ngh\u0129a v\u1ee5<\/strong><\/h2>\n