{"id":6275,"date":"2019-08-05T09:54:39","date_gmt":"2019-08-05T02:54:39","guid":{"rendered":"https:\/\/hoasen.ntc33.net\/dnvl\/qa-staff-shinhan-finance\/"},"modified":"2023-10-05T08:26:54","modified_gmt":"2023-10-05T01:26:54","slug":"qa-staff-shinhan-finance","status":"publish","type":"post","link":"https:\/\/ntc33.net\/dnvl\/qa-staff-shinhan-finance\/","title":{"rendered":"QA Staff – Shinhan Finance"},"content":{"rendered":"<\/p>\n
<\/span>\t<\/p>\n <\/p>\n Role Purpose:<\/strong> to evaluate quality of all calls made by Call Center staff<\/p>\n Key Accountabilities<\/u>:\u00a0<\/strong>Evaluate calls made by Call Center staff basing on pre-defined scripts and quality parameters for training development.<\/p>\n Performance measures:<\/u>\u00a0<\/strong>Daily task, accuracy and completeness<\/p>\n Job Requirements:<\/u><\/strong><\/p>\n Others<\/u><\/strong><\/p>\n Th\u00f4ng Tin Tuy\u1ec3n D\u1ee5ng N\u01a1i l\u00e0m vi\u1ec7c:\u00a0 Tp.HCM – Q. T\u00e2n B\u00ecnh M\u1ee9c l\u01b0\u01a1ng:\u00a0 Negotiable S\u1ed1 l\u01b0\u1ee3ng tuy\u1ec3n d\u1ee5ng:\u00a0 05 Th\u1eddi h\u1ea1n nh\u1eadn h\u1ed3 s\u01a1:\u00a0 24\/08\/2019 Y\u00eau c\u1ea7u c\u00f4ng vi\u1ec7c M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c:\u00a0 Role Purpose: to evaluate quality of all calls made by Call Center staff Key Accountabilities:\u00a0Evaluate calls made by Call Center staff basing on pre-defined scripts and quality parameters for training development. Performance measures:\u00a0Daily task, accuracy and completeness Job Requirements: Qualification:\u00a0Education Background: Intermediate graduation. Experience:\u00a0No experience required. Knowledge: Knowledge in Auditing Expert in MS Office Skills: Detail oriented Analysis skill and good at numbers Good communication and…<\/p>\n","protected":false},"author":2,"featured_media":6276,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/posts\/6275"}],"collection":[{"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/comments?post=6275"}],"version-history":[{"count":1,"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/posts\/6275\/revisions"}],"predecessor-version":[{"id":9624,"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/posts\/6275\/revisions\/9624"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/media\/6276"}],"wp:attachment":[{"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/media?parent=6275"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/categories?post=6275"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/tags?post=6275"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n
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