{"id":3860,"date":"2018-06-07T08:24:25","date_gmt":"2018-06-07T01:24:25","guid":{"rendered":"https:\/\/hoasen.ntc33.net\/dnvl\/bci-asia-vietnam-account-executive\/"},"modified":"2023-10-05T08:39:20","modified_gmt":"2023-10-05T01:39:20","slug":"bci-asia-vietnam-account-executive","status":"publish","type":"post","link":"https:\/\/ntc33.net\/dnvl\/bci-asia-vietnam-account-executive\/","title":{"rendered":"BCI Asia Vietnam – Account Executive"},"content":{"rendered":"<\/p>\n
<\/span>\t<\/p>\n <\/p>\n \u27a2 \u00a0\u00a0Account Management<\/u><\/p>\n \u2022\u00a0\u00a0\u00a0 Manage and maintain profitable business relationships with all existing assigned accounts and maintain high degree of customer satisfaction<\/p>\n \u2022\u00a0 \u00a0Actively manage account portfolio and proactively identify new sales (upsell) opportunities<\/p>\n \u2022\u00a0 \u00a0Complete outbound customer care calls to all members as populated in CRM through the<\/p>\n internal \u201cTraffic Light System\u201d<\/p>\n \u2022\u00a0 \u00a0Complete outbound annual renewal calls to client decision makers<\/p>\n \u2022\u00a0\u00a0\u00a0 Maintain all direct inbound client enquiries (phone, email) with a turnaround time within 24 hours<\/p>\n \u2022\u00a0 \u00a0Complete product training on online services – by telephone and in-the-field<\/p>\n \u2022\u00a0 \u00a0Achieve KPI\u2019s in renewal and up sell targets<\/p>\n \u2022\u00a0\u00a0\u00a0 Coordinate training sessions and customer care with colleagues of other branch offices for international subscribers<\/p>\n \u2022\u00a0\u00a0\u00a0 Maintain updated information on the company database (CRM) in adherence with expected standards<\/p>\n \u2022\u00a0 \u00a0Maintain good knowledge of BCI CRM and LeadManager system<\/p>\n \u27a2 \u00a0\u00a0Other<\/u><\/p>\n \u2022\u00a0\u00a0\u00a0 Promote BCI Asia as an industry leading building and construction information provider at all points of contact.<\/p>\n \u2022\u00a0\u00a0\u00a0 Assist in the growth of BCI\u2019s position in the market by representing its strengths, values and differentiators, to industry contacts, potential customers and clients.<\/p>\n \u2022\u00a0 \u00a0Ad-hoc tasks as assigned from time to time<\/p>\n \u2022\u00a0 \u00a0Uphold BCI Asia\u2019s philosophies, values and guiding principles<\/p>\n \u00a0<\/p>\n About Us<\/strong><\/p>\n BCI Media Group is a leading provider of \u00a0building and construction information with offices across South East Asia, Australia, New Zealand. We service a large portfolio of Industry professionals allowing them to maintain a competitive advantage and win new business through the use of market information provided.<\/p>\n \u00a0<\/p>\n The role<\/strong><\/p>\n The successful candidates will work in Ho Chi Minh<\/strong>. This is an outbound sales role where you<\/p>\n<\/div>\n \u00a0<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/p><\/div>\n<\/section>\n Th\u00f4ng Tin Tuy\u1ec3n D\u1ee5ng N\u01a1i l\u00e0m vi\u1ec7c:\u00a0 TP. H\u1ed3 Ch\u00ed Minh M\u1ee9c l\u01b0\u01a1ng:\u00a0 Th\u1ecfa Thu\u1eadn S\u1ed1 l\u01b0\u1ee3ng tuy\u1ec3n d\u1ee5ng:\u00a0 – Th\u1eddi h\u1ea1n nh\u1eadn h\u1ed3 s\u01a1:\u00a0 30\/06\/2018 Y\u00eau c\u1ea7u c\u00f4ng vi\u1ec7c M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c:\u00a0 \u27a2 \u00a0\u00a0Account Management \u2022\u00a0\u00a0\u00a0 Manage and maintain profitable business relationships with all existing assigned accounts and maintain high degree of customer satisfaction \u2022\u00a0 \u00a0Actively manage account portfolio and proactively identify new sales (upsell) opportunities \u2022\u00a0 \u00a0Complete outbound customer care calls to all members as populated in CRM through the internal \u201cTraffic Light System\u201d \u2022\u00a0 \u00a0Complete outbound annual renewal calls to client decision makers \u2022\u00a0\u00a0\u00a0 Maintain all…<\/p>\n","protected":false},"author":2,"featured_media":3861,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/posts\/3860"}],"collection":[{"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/comments?post=3860"}],"version-history":[{"count":1,"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/posts\/3860\/revisions"}],"predecessor-version":[{"id":10668,"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/posts\/3860\/revisions\/10668"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/media\/3861"}],"wp:attachment":[{"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/media?parent=3860"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/categories?post=3860"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/tags?post=3860"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}