{"id":3665,"date":"2018-05-02T07:27:57","date_gmt":"2018-05-02T00:27:57","guid":{"rendered":"https:\/\/hoasen.ntc33.net\/dnvl\/customer-care-representative-back-office-position-for-fresh-graduates\/"},"modified":"2023-10-05T08:39:49","modified_gmt":"2023-10-05T01:39:49","slug":"customer-care-representative-back-office-position-for-fresh-graduates","status":"publish","type":"post","link":"https:\/\/ntc33.net\/dnvl\/customer-care-representative-back-office-position-for-fresh-graduates\/","title":{"rendered":"Customer Care Representative – Back Office Position for Fresh Graduates"},"content":{"rendered":"<\/p>\n
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\n\t\t\t\tTh\u00f4ng Tin Tuy\u1ec3n D\u1ee5ng\n\t\t\t<\/div>\n<\/p><\/div>\n
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N\u01a1i l\u00e0m vi\u1ec7c:\u00a0<\/div>\n
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Tp.HCM – Q.1<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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M\u1ee9c l\u01b0\u01a1ng:\u00a0<\/div>\n
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6 million +<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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S\u1ed1 l\u01b0\u1ee3ng tuy\u1ec3n d\u1ee5ng:\u00a0<\/div>\n
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01<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n
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Th\u1eddi h\u1ea1n nh\u1eadn h\u1ed3 s\u01a1:\u00a0<\/div>\n
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31\/05\/2018<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/p><\/div>\n<\/section>\n

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\n\t\t\t\tY\u00eau c\u1ea7u c\u00f4ng vi\u1ec7c\n\t\t\t<\/div>\n<\/p><\/div>\n
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M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c:\u00a0<\/div>\n
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Customer Care Representative is an interesting and challenging opportunity for who is finding happiness to add values to others. This position opens for fresh graduated candidates who is dedicated in customer service, have proven ability to deal with problem in a calming manner, possess positive service mindset with a clever communication.<\/p>\n

As a Customer Care Representative at Vietnamworks, you will directly report to Customer Care Specialist and will be her second in charge in fulfilling given tasks to create exceptional experience to VietnamWorks customers. In a return, the Customer Care Specialist is responsible for on-the-job training, mentoring and coaching you to develop your career path.\u00a0<\/p>\n

Your mission is to bring “WOW Service” to customers mainly via email & computer system:\u00a0
\n1. Customer Experience:\u00a0
\n– Trouble shoot problems happen to customers on website
\n– Support & improve customer experience via live chat, email, hotline.<\/p>\n

2. Customer Satisfaction:\u00a0
\n– Proactively study jobs online and advise to help customers recruit effectively.<\/p>\n

3. Customer Engagement:\u00a0
\n– Participate in creating HR contents such as recruitment tips, hiring advices, attract and retain talent, \u2026\u00a0
\n– Support customer community.<\/p>\n

4. Service Excellence Culture:\u00a0
\n– Generate and in charge of some initiatives to promote and strengthen company\u2019s service culture.<\/p>\n

5. Special projects:\u00a0
\n– Assist in ad-hoc projects such as: screening candidate’s profiles, phoning candidates to update their CVs,….<\/p>\n

***Support Sales & Customers mainly through email & computer system.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n

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B\u1eb1ng c\u1ea5p:\u00a0<\/div>\n
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– Fresh-Graduated
\n– Prefer Female.
\n– Have strong objective to follow Customer Service as long-term career
\n– Find happiness in supporting others with calming manner,
\n– Be patient, careful & detail oriented
\n– Able to work under high pressure\u00a0<\/p>\n

*** Short-listed candidates will be contacted for a phone-interview.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/p><\/div>\n<\/section>\n

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\n\t\t\t\tTh\u00f4ng tin kh\u00e1c\n\t\t\t<\/div>\n<\/p><\/div>\n
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Th\u1eddi gian ph\u1ea3n h\u1ed3i k\u1ebft qu\u1ea3 ph\u1ecfng v\u1ea5n (d\u1ef1 ki\u1ebfn):\u00a0<\/div>\n
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7 days<\/div>\n<\/div>\n<\/div><\/div>\n<\/section>\n
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\n\t\t\t\tLi\u00ean h\u1ec7 v\u00e0 n\u1ed9p h\u1ed3 s\u01a1\n\t\t\t<\/div>\n<\/p><\/div>\n
\n\t\t\tB\u1ea1n kh\u00f4ng c\u00f3 quy\u1ec1n xem th\u00f4ng tin n\u00e0y. Vui l\u00f2ng \u0110\u0103ng nh\u1eadp<\/a><\/strong> ho\u1eb7c \u0110\u0103ng k\u00fd<\/a><\/strong> <\/p><\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Th\u00f4ng Tin Tuy\u1ec3n D\u1ee5ng N\u01a1i l\u00e0m vi\u1ec7c:\u00a0 Tp.HCM – Q.1 M\u1ee9c l\u01b0\u01a1ng:\u00a0 6 million + S\u1ed1 l\u01b0\u1ee3ng tuy\u1ec3n d\u1ee5ng:\u00a0 01 Th\u1eddi h\u1ea1n nh\u1eadn h\u1ed3 s\u01a1:\u00a0 31\/05\/2018 Y\u00eau c\u1ea7u c\u00f4ng vi\u1ec7c M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c:\u00a0 Customer Care Representative is an interesting and challenging opportunity for who is finding happiness to add values to others. This position opens for fresh graduated candidates who is dedicated in customer service, have proven ability to deal with problem in a calming manner, possess positive service mindset with a clever communication. As a Customer Care Representative at Vietnamworks, you will directly report to Customer Care Specialist…<\/p>\n","protected":false},"author":2,"featured_media":3666,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/posts\/3665"}],"collection":[{"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/comments?post=3665"}],"version-history":[{"count":1,"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/posts\/3665\/revisions"}],"predecessor-version":[{"id":10783,"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/posts\/3665\/revisions\/10783"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/media\/3666"}],"wp:attachment":[{"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/media?parent=3665"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/categories?post=3665"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ntc33.net\/dnvl\/wp-json\/wp\/v2\/tags?post=3665"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}