1.  Job title: Marketing Executive

Work location: 4th level, 26 Hoang Ke Viem, Tan Binh District, Ho Chi Minh City.

Job summary                         

We are looking for highly motivated Marketing Executive champions in our Ho Chi Minh office. This person is responsible for driving business results through leadership of strategic marketing operation, managing budgets, and creative solutions. Also, you will manage paid social ads on Facebook. The Marketing Executive will be working closely with the leadership team and will be reporting into the CEO. It’s a unique and perfect opportunity to be involved from early on into a company that is growing very fast in one of the hottest markets in E-commerce.

Essential Roles and Responsibilities:

• Collaborate closely with the CEO and marketing team on initiatives and campaigns.
• Assist with collection and analysis of marketing data to develop insights and help shape future marketing campaigns.
• Research and keep a pulse on industry trends for the collection of strong topic ideas to guide content creation.
• Assist with marketing material (email newsletters, website, social media assets and more) development as needed.
• Manage relationships with design agencies or supporting our in-house design team.
• Ensure the visual identity of our company and its products is first class and consistent.
• Conduct social media campaigns across all platforms.
• Evaluate marketing campaigns using statistical data when possible and suggest improvements.
• Supporting the Marketing Manager with the Marketing Operation activities to increase the efficiency of the business.

Skills and Qualifications:

• Bachelor’s degree in advertising, marketing, communications or related field
• Less than 1-year experience in Facebook Ad
• Advanced in both written and spoken English (Having English certification is a plus).
• Experienced in Graphic design and Video editor is a plus but not required.
• Open – minded, preferred candidates with international exposure.
• Able to multitask, prioritize and seamlessly move from one project to another
• Ownership of responsibilities and tenacity to see the job through
• Computer proficiency including Microsoft Office, specifically Excel
• Professional, friendly and positive attitude with an assertive, proactive work style
• Commercial awareness, for pricing and analysing data.

Come Join PATI GROUP, you will have a chance to enjoy

• Opportunity to work in a fast-growing E-commerce business (500% increase in sales in 1 year).
• A Dynamic, Professional and Friendly Working Environment with the purpose of connecting people.
• Competitive salary and incentives based on performance.
• 13^th month salary and Social Insurance (After passing the probation period)
• Annual company trip and various team bonding activities.

2.  Job title: Customer Service Executive

Work location: 4th level, 26 Hoang Ke Viem, Tan Binh District, Ho Chi Minh City.

Job summary                         

We are looking for a highly motivated customer service champions in our Ho Chi Minh office. You will support the team with creating a sustainable CRM strategy while acting as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Essential Roles and Responsibilities:

• Supporting team to increase the effectiveness of the CRM strategy
• Answer calls professionally to provide information about the company, products and services or obtain details of complaints.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Process orders, forms and applications.
• Handle customer’s complaints, provide appropriate solution and follow up with the customers.
• Generate sales leads.
• Daily report call centre activities.
• Go the extra mile to engage customers after sale.
• Build sustainable relationships of trust through open and interactive communication.

Skills and Qualifications:

• Familiarity with Zendesk or Freshdesk is a big plus.
• Strong Commercial Awareness.
• Strong Customer-oriented mindset.
• Ability to interact, communicate and negotiate effectively.
• Ability to build strong relationships with clients over the phone.
• High levels of motivation, working both independently and as part of a team.
• Advanced level of written and spoken English (Having English certification is a plus).
• Previous experience in similar roles is a plus but not required. Training will be provided.
• Discipline, honest, critical and high initiative.

Come Join PATI GROUP, you will have a chance to enjoy

• Opportunity to work in a fast-growing E-commerce business (500% increase in sales in 1 year).
• A Dynamic, Professional and Friendly Working Environment with the purpose of connecting people.
• Competitive salary and incentives based on performance.
• 13^th month salary and Social Insurance (After passing the probation period)
• Annual company trip and various team bonding activities.

3.  Job title: DIGITAL MARKETING INTERN

Work location: 4th level, 26 Hoang Ke Viem, Tan Binh District, Ho Chi Minh City.

Job summary                                    

We are looking for a Digital Marketing Intern to perform various tasks and support our marketing daily activities. This person will be trained by marketing team and will have an opportunity to work in E-commerce industry.

Essential Roles and Responsibilities:

• Support the marketing team by following-up and improve the digital marketing process.
• Create and maintain tracking reports of digital marketing efforts.
• Assist in conducting social media campaigns across all platforms.
• Assist with marketing material (email newsletter, website, social media assets and more) development, considering current and promotional activities.
• Assist with collection and analysis of marketing data to develop insights and help shape future marketing campaigns.
• Research and keep a pulse on industry trends for the collection of strong topic ideas to support content creation.
• Support in evaluating marketing campaigns using statistical data when possible and suggest improvement.
• Support in managing relationship with design agencies or supporting our in-house design team.

Skills and Qualifications:

• Advance in both written and spoken English ( Having English certification is a plus)
• Able to multitask, prioritize and seamlessly move from one project to another.
• Proficiency in all Microsoft Office applications.
• The ability to work as part of a team.
• Strong analytical and problem-solving skills.
• Excellent administrative and organizational skills.
• Effective communication skills.
• Detail-oriented.

Come Join PATI GROUP, you will have a chance to enjoy

• Opportunity to work in a fast-growing E-commerce business.
• A Dynamic, Professional and Friendly Working Environment with the purpose of connecting people.
• Allowance: 2 million VND/months
• Joining various team bonding activities.

4.  Job title: Video Editor/Graphic Designer Executive

Work location: 4th level, 26 Hoang Ke Viem, Tan Binh District, Ho Chi Minh City.

Job summary                         

We are looking for highly motivated Video Editor/Graphic Designer Executive champion in our Ho Chi Minh office. This person will support Digital Marketing team by providing materials that improve our messages to customers. As we are expanding our business, we are seeking candidates who can provide us significant support in term of video editing and graphic designing. It’s a unique and perfect opportunity to be involved from early on into a company that is growing very fast in one of the hottest markets in E-commerce.

Essential Roles and Responsibilities:

• Design virtual contents for our products that is appropriate for our various audiences;
• Design and layout of essential business materials and for business internal engagement activities;
• Create short videos to highlight, recap, and promote various endeavors and events;
• Work autonomously and develop high-quality concepts with minimal instruction;
• Manage timelines and prioritization of workload, and know when to ask for direction;
• Assist team in developing and executing communications plans;
• Provide technical support for design- and video-related efforts;
• Optimize graphics and video content for social media platforms.

Skills and Qualifications:

• Bachelor’s degree in advertising, marketing, communications or related field would be preferred;
• Good in written English (Having English certification is a plus);
• Able to self-learning from English materials;
• Experienced in Graphic Designing and Video Editing;
• Experienced in using Premiere, After Effect, Photoshop, Lightroom is a plus;
• Able to build up ideas for advertising video;
• Able to multitask, prioritize and seamlessly move from one project to another;
• Ownership of responsibilities and tenacity to see the job through.

Come Join PATI GROUP, you will have a chance to enjoy

• Opportunity to work in a fast-growing E-commerce business (500% increase in sales in 1 year).
• A Dynamic, Professional and Friendly Working Environment with the purpose of connecting people.
• Competitive salary and incentives based on performance.
• 13^th month salary and Social Insurance (After passing the probation period)
• Annual company trip and various team bonding activities.